/* tickets.css — Ticket detail modal, inline fields, and lightbox */
  /* Ticket detail modal shell */
  .td-modal {
    background: var(--color-bg-light);
    border-radius: var(--radius-xl);
    width: 94vw;
    max-width: 1100px;
    height: 92vh;
    display: flex;
    flex-direction: column;
    box-shadow: var(--shadow-lg);
    overflow: hidden;
  }
  .td-header {
    padding: 12px 24px;
    border-bottom: 1px solid var(--color-border);
    flex-shrink: 0;
  }
  .td-header-row {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 6px;
  }
  .td-header-spacer { flex: 1; }
  .td-close {
    background: none;
    border: none;
    font-size: 24px;
    line-height: 1;
    color: var(--color-text-muted);
    cursor: pointer;
    padding: 0 4px;
    transition: color 0.15s;
  }
  .td-close:hover { color: var(--color-text-dark); }
  .td-title {
    font-size: 15px;
    font-weight: 700;
    color: var(--color-text-dark);
    line-height: 1.4;
    word-break: break-word;
    margin: 0;
  }
  .td-content {
    flex: 1;
    overflow-y: auto;
  }

  /* Ticket detail inner layout */
  .ticket-detail {
    display: flex;
    gap: 0;
    height: calc(92vh - 57px);
    min-height: 500px;
  }
  .ticket-detail-main {
    flex: 1;
    min-width: 0;
    overflow-y: auto;
    padding: 28px 32px;
  }
  .ticket-detail-sidebar {
    width: 280px;
    flex-shrink: 0;
    background: var(--color-bg);
    border-left: 1px solid var(--color-border-light);
    padding: 24px;
    overflow-y: auto;
  }
  .ticket-detail-sidebar .detail-field {
    margin-bottom: 20px;
  }
  .ticket-detail-sidebar .detail-field label {
    display: block;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--color-text-muted);
    margin-bottom: 6px;
  }
  .ticket-detail-sidebar .detail-field .detail-value {
    font-size: 13px;
    color: var(--color-text-dark);
  }
  .ticket-detail-sidebar .detail-field .form-input {
    font-size: 13px;
  }
  .ticket-detail-sidebar .sidebar-section-title {
    font-size: 10px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.8px;
    color: var(--color-text-xmuted);
    margin-bottom: 16px;
    padding-bottom: 8px;
    border-bottom: 1px solid var(--color-border-light);
  }

  .ticket-detail-header {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 20px;
  }
  .ticket-detail-title {
    font-size: 22px;
    font-weight: 700;
    color: var(--color-text-dark);
    line-height: 1.3;
    flex: 1;
  }
  .ticket-detail-desc {
    font-size: 14px;
    color: var(--color-text);
    line-height: 1.7;
    margin-bottom: 28px;
    padding: 16px 20px;
    background: var(--color-bg);
    border: 1px solid var(--color-border-light);
    border-radius: var(--radius-lg);
    white-space: pre-wrap;
    word-wrap: break-word;
  }
  .ticket-detail-desc:empty { display: none; }

  /* Ticket detail inline fields (mobile view) */
  .ticket-mobile-details .tmd-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
    margin-bottom: 12px;
  }
  .ticket-mobile-details .tmd-field label {
    display: block;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--color-text-muted);
    margin-bottom: 4px;
  }
  .ticket-mobile-details .tmd-field .form-input { font-size: 13px; width: 100%; }
  .ticket-mobile-exec {
    padding: 12px 0;
    margin-bottom: 12px;
    border-bottom: 1px solid var(--color-border-light);
  }
  .ticket-mobile-exec .sidebar-section-title { margin-top: 16px; }
  .ticket-mobile-exec .sidebar-section-title:first-child { margin-top: 0; }
  .ticket-mobile-exec .detail-field { margin-bottom: 10px; }
  .ticket-mobile-exec .detail-field label {
    display: block; font-size: 11px; font-weight: 600; text-transform: uppercase;
    letter-spacing: 0.5px; color: var(--color-text-muted); margin-bottom: 4px;
  }
  .ticket-mobile-exec .detail-value { font-size: 13px; }
  .ticket-mobile-details .tmd-meta {
    display: flex;
    gap: 16px;
    font-size: 12px;
    color: var(--color-text-muted);
    padding-bottom: 16px;
    margin-bottom: 16px;
    border-bottom: 1px solid var(--color-border-light);
  }
  .ticket-detail-desc img,
  .ticket-comment .comment-text img,
  .kb-reader-body img {
    max-width: 100%;
    height: auto;
    border-radius: 6px;
    cursor: pointer;
    transition: opacity 0.15s;
  }
  .ticket-detail-desc img:hover,
  .ticket-comment .comment-text img:hover,
  .kb-reader-body img:hover { opacity: 0.85; }

  /* Image lightbox */
  .img-lightbox {
    position: fixed;
    inset: 0;
    z-index: 10000;
    background: rgba(0,0,0,0.8);
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: zoom-out;
    opacity: 0;
    transition: opacity 0.2s;
  }
  .img-lightbox.active { opacity: 1; }
  .img-lightbox img {
    max-width: 92vw;
    max-height: 92vh;
    border-radius: 8px;
    box-shadow: 0 8px 40px rgba(0,0,0,0.5);
    object-fit: contain;
  }
  .img-lightbox-close {
    position: absolute;
    top: 16px;
    right: 20px;
    background: rgba(255,255,255,0.15);
    border: none;
    color: #fff;
    font-size: 28px;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.15s;
  }
  .img-lightbox-close:hover { background: rgba(255,255,255,0.3); }